Zeroing in on the problem
Most companies employ one person or more whose purpose it is to ensure everything about the business meets the regulatory framework. This means advising the company against certain activities that could expose it to risk. Since this responsibility is pretty wide reaching, many compliance teams will take an overzealous approach to cover any and all bases.
This all-encompassing blanket method often allows no room for creativity, frequently leaving the two disciplines at loggerheads. The solution is a logical and measured approach to clear the air and build a mutually beneficial relationship which sits comfortably with compliance and also satisfies the creative brief. We’ve got years of industry knowledge and experience under our belts, demonstrating that being more creative doesn’t necessarily leave you exposed to risk.
Most creative agencies frequently feel stonewalled by compliance when sharing new work. The inevitable fallout is stalled progress and limited productivity. This lack of understanding can result in frustration and fraught business relationships.
But the solution is simple: always start by listening to the reason and belief system behind the compliance procedure. Understanding how the cogs turn will clear the way for productivity. Ultimately if you don’t understand the fears, then you can’t put them to rest.
As an agency, it’s our job to remember that we’re not just working with a company, but also with the people within it. This means working with all the different departments and the targets that they set for one another.
Closed channels of communication will inevitably lead to dissatisfaction. Imagine speaking to some one who has their hands firmly pressed against their ears. Understanding each other’s point of view is the only way to produce pleasing results and avoid an endless stream of amends. Once you can understand your clients’ hard lines, you’re able to share their vision.
You need to address your clients’ concerns and desires before moving forwards with new concepts. They’ll also be more open to innovative ideas once you’ve taken the time to explain your idea and rationale, allowing them to ask questions and make suggestions. It will then be easier to create a tailored approach that fits within the boundaries set and alleviates the concerns of the compliance department.
It’s crucial that listening and communicating starts on day one. It can be painful and time-consuming to start the whole project from scratch if compliance aren’t happy from the off. The key to avoiding a do-over is by is working closely together during the project. Ideas should be run past compliance as early as possible – if an idea isn’t going to work, then it can be cut short before too much time and energy has been wasted.
Being compliantly creative
Non-compliance cost money, for both the agency and the client. It can also result in bad publicity that can be hard to bounce back from. It’s the agency’s job to give you more than a one-dimensional face-lift. outré creative believes in enhancing your identity and bringing your values to the forefront safely and effectively. This means making sure that when you speak to your clients, they hear everything you need them to hear.
Rules and regulations can be dreary and often quite tough to digest. This means that most people will decide not to bother reading on. Ignored information results in complaints and expense. However, putting a clever creative spin on them will engage the audience and get them to take note.
outré creative has dedicated itself to nurturing a positive relationship with companies in the highly regulated industry who are inevitably restricted by compliance. We understand your concerns, and we know how to help.