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As a key part of your digital presence, and with more and more customers looking to manage their brand relationships their own way, you need your portal to be the one stop shop they expect.
Online account areas are all about actions, so we start by exploring how your customers interact with you and finding out what will make their lives easier. From there, we get to grips with the ins and outs of the back-end so we can make the front-end experience really special and give your customers the self-serve solution they want.

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Institution of Mechanical Engineers CPD portal image of man running on beach

Snapshot Institution of Mechanical Engineers

IMechE is one of the fastest growing engineering institutions in the world with more than 115,000 members in 140 countries.

Held to high standards by the Engineering Council, members have to keep up to date with the latest requirements and complete ongoing professional development to stay registered.

IMechE asked us to create a reporting tool that inspired users. It needed to engage members to keep them coming back for more, while being slick and straightforward enough so it didn’t become a chore. We pushed brand and functionality to go above and beyond the brief and deliver an online account area that matched its innovative engineers’ expectations.
Do you need an intuitive online account area?